The Difference Between Used and Refurbished: What You Really Need to Know

When shopping for an iPhone online, you’ve probably noticed two similar-sounding terms — used and refurbished. At first glance, they might seem the same. After all, both refer to phones that aren’t brand new. But in reality, there’s a big difference between the two — especially in quality, reliability, and value.

Let’s break it down

What “Used” Means

A used phone is sold exactly as it is.
It’s typically pre-owned and comes directly from the previous user — without any professional inspection or repair.

That means:

• No guarantee that all functions work properly
• Possible scratches, dents, or battery wear
• No warranty or return policy

Buying a used phone is a bit like buying a car from someone on the street — you get what you see, and you take the risk yourself.

What “Refurbished” Means

A refurbished phone, on the other hand, is professionally restored to like-new condition.
Before being sold, it goes through a full diagnostic and testing process:

• Every function is checked — display, camera, microphone, Face ID, battery, and more
• Battery is replaced if it’s below a certain capacity (usually 80% or 85%)
• The device is cleaned, reset, and securely unlocked
• Comes with a warranty and often a return policy

So, a refurbished iPhone looks and performs almost like new, but costs significantly less.

Why Refurbished Is the Smarter Choice

Buying refurbished gives you the best of both worlds:

• Quality and reliability close to new
• Price much lower than retail
• Environmentally friendly — one more device saved from e-waste

That’s why so many people today choose refurbished iPhones over used ones — it’s a smarter, safer, and more sustainable choice.

Final Thought

If you’re looking for a dependable phone that looks new, works perfectly, and still saves you money — go refurbished.
It’s not just “used.” It’s re-tested, renewed, and ready for you.

CostPlusPhones team

P.S. We’ve just received a new batch of refurbished iPhone 13 — come and choose your affordable and reliable phone! Click here to visit our store