Shipping policy

Free shipping:
We offer free shipping in the United States within the lower 48 states and District of Columbia using UPS or USPS ground service, with delivery to your doorstep in 3 to 4 business days. 

Paid and next day shipping:
We also ship to Alaska, Hawaii, and U.S. Territories at an additional cost. 
If you require a faster delivery, we provide a paid UPS Next Day Air service. 

Order processing times:
In an effort to get your phone to you as quickly as possible, if your order is placed before 3 PM ET on a business day it will be shipped the same day.
Orders placed after 3 PM ET, or on weekends, or on holidays will be shipped the next business day.

Tracking information:
Once the order is processed, we will send a confirmation email with a tracking number. The tracking information will be also available on the Order Status page.

Change of delivery address:
Please note that once an order is placed, we are unable to change the delivery address, so double-check your shipping details before completing your order.

Damages and issues
Please inspect your order upon reception and contact us immediately at support@costplusphones.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Choose the shipping option that best suits your needs at checkout!

You can always contact us for any shipping question at support@costplusphones.com.