Don’t let fear hold you back!

When it comes to buying Apple refurbished iPhones, many people have doubts and fears. It’s completely understandable, and we get it 100%.

Apple is one of the most innovative companies, creating extraordinary phones. These devices are easy to use, incredibly reliable, and packed with features that simplify your life. Over time, the iPhone has become more than just a phone — it’s a communicator, a reminder, a calendar, and even a gaming console. Owning an Apple iPhones refurbished is a dream for many.

At our store, you can bring this dream closer and make it a reality. But fears often hold people back. Let’s address them together. Here are the 8 most common fears about buying a refurbished iPhone, and how we help you overcome them.

Fear #1: Device Quality

 You might worry the phone won’t be of high quality or might have hidden defects. We understand. That’s why we offer a 30-day free return policy at our store.

Here’s how it works:

• You buy a phone from us and start enjoying your good refurbished iphones.
• If you find anything you’re unhappy with — any issue at all — just send us an email to initiate a return.
• While it helps if you explain the reason for the return, it’s not mandatory.

You’ll have 30 days to return the phone for a full refund or exchange it for a different model if you’d like. The choice is entirely yours.

Fear #2: Battery Life

 A common concern is that the battery might drain quickly because it’s not new.

To ease this worry:

• Check the Battery Health on your device by going to Settings > Battery > Battery Health & Charging > Maximum Capacity.
• We only sell phones with at least 80% battery capacity, so you’ll barely notice the difference compared to a new device.

Need more information? Check out our detailed blog post, Let’s Talk About Battery Health, with photo instructions for a better understanding.

Fear #3: Warranty and Repairs

 Some people are afraid of not having a warranty or facing difficulties with repairs.

Good news! You have a 30-day window to test the phone and return it for a full refund if you encounter any issues.
Given Apple’s reputation for quality, major defects are extremely rare — especially if you take proper care of your phone.

Fear #4: Device Origin

 You might worry that the phone could be stolen or locked via iCloud.

Rest assured:

• We source our phones exclusively from official auctions, not from personal resales.
• All our phones are verified and fully functional, featuring a clean ESN and no user locks (e.g., not FMIP/not iCloud locked).
• When you set up your phone, it will follow the same process as a brand-new device.

Fear #5: Cosmetic Appearance

 Some buyers are concerned about scratches or visible defects.

We’ve got you covered.
Our store only sells phones rated Excellent or Very Good condition — premium-grade devices with minimal or no visible scratches. Your phone will look fantastic.

Fear #6: Functionality

 You may worry about issues with key features, such as the camera, speaker, Touch ID, or Face ID.

To guarantee performance, every phone undergoes comprehensive testing. We check multiple features, including:

1 Battery Testing

• Assessing battery health and capacity (e.g., ensuring it’s above 80%).
• Checking for overheating during charging and usage.

2  Screen and Display Testing

• Verifying the touchscreen sensitivity.
• Checking for dead pixels, discoloration, or scratches.
• Confirming brightness and True Tone functionality.

3  Button Testing

• Ensuring the Home button (if applicable) works, including Touch ID.
• Checking volume buttons, mute switch, and power button functionality.

4  Speaker and Microphone Testing

• Testing audio clarity, volume levels, and microphone sensitivity.

5  Camera Testing

• Verifying front and rear cameras function properly.
• Checking focus, flash, and recording capabilities.

6  Connectivity Testing

• Ensuring Wi-Fi, Bluetooth, and cellular connections are stable.
• Verifying GPS accuracy.

7  Port and Charging Testing

• Inspecting the Lightning port for proper charging and data transfer.

8  Face ID or Touch ID Testing

• Confirming biometric features work without issues.

9  Software Testing

• Ensuring the device is fully reset to factory settings.
• Checking iOS updates and App Store accessibility.

10  Sensor Testing

• Verifying accelerometer, gyroscope, proximity sensor, and ambient light sensor.

11  iCloud and Activation Lock Testing

• Ensuring the phone is not linked to any previous accounts and is activation-ready.

12  Cosmetic Inspection

• Assessing the exterior for scratches, dents, or other defects to meet the grading criteria (e.g., Excellent, Very Good).

13  Network Testing

• Checking SIM card compatibility and network signal strength.

Only phones that pass all these tests make it to our store.

Fear #7: Price Concerns

 Some believe the price might not match the quality.

Here’s how we price our phones:

• We monitor prices on major platforms to ensure we stay competitive.
• At auctions, we aim for winning bids that allow us to offer lower prices than our competitors.

When comparing prices, be sure to look at all the details — model, storage, condition, and color. For identical specs, we strive to offer the best price on the market.

Fear #8: Trust in the Seller

 Some buyers feel unsure about trusting a seller.

We prioritize transparency and customer satisfaction by:

• Encouraging reviews and offering discounts on future purchases for feedback.
• Providing multiple contact options, including live chat, email, and social media (Instagram and Facebook).
• Offering free shipping on standard delivery and a 30-day return policy for complete peace of mind.

 Reach out to us anytime via Instagram, Facebook, our website’s contact form, or live chat. We’re here to help!

Don’t let fear hold you back. We believe in you and know you’ll overcome your worries to own the nearly perfect premium phone of today. And where to find refurbished iPhones? Please visit our store CostPlusPhones.com.  We now have a new shipment iPhone 15 refurbished and iPhone 15 Plus refurbishedmodels.

 - The CostPlusPhones Team